Infrastructure & Maintenance

Campus Infrastructure Management for Universities

Digitize facility maintenance, asset tracking, and infrastructure operations across campus through a unified platform.

Complete Infrastructure Control

FretBox centralizes infrastructure operations — from maintenance requests to asset tracking, guest house bookings — within a unified campus platform.

Preventive Maintenance

Schedule recurring maintenance tasks to prevent breakdowns. Set frequency-based schedules for equipment, rooms, and facilities.

Recurring schedules
Task assignments
Vendor coordination
Completion tracking

Complaint-to-Resolution Tracking

Every infrastructure complaint from students and staff is tracked from submission to resolution with full visibility.

Student/staff complaints
Auto-assignment to teams
Progress updates
Resolution verification

Asset Registry

Centralized inventory of all campus assets—furniture, equipment, appliances—with location tracking and categorization.

Asset inventory
Location mapping
Category tagging
QR code labels

Guest House Booking

Streamlined booking system for campus guest houses. Handle reservations, check-ins, billing, and housekeeping coordination.

Room booking
Guest registration
Billing integration
Housekeeping alerts

Amenity Management

Manage shared amenities like gyms, common rooms, and study halls. Handle bookings, capacity limits, and availability.

Facility booking
Capacity management
Slot scheduling
Availability view

Issue Reporting

Students and staff report infrastructure issues through the app with photos and room location. Auto-routed to maintenance teams.

Photo upload
Room/location tagging
Auto-routing
Status notifications
Complaint Management

Every Issue Tracked to Resolution

Students report issues through the app. Maintenance teams receive instant assignments. Admins see everything in real-time.

Infrastructure Complaints

Live Dashboard

Live

23

Open

18

In Progress

156

Resolved (MTD)

4.2 hrs

Avg Response

RECENT COMPLAINTSSTATUS
INF-2847AC not cooling
A-304•Ramesh K.
In Progress

2h ago

INF-2846Bathroom tap leaking
B-112•Suresh M.
Assigned

3h ago

INF-2845Light not working
C-205•Vijay S.
Resolved

5h ago

INF-2844Door lock broken
A-118•Manoj P.
In Progress

6h ago

How It Works

Students Report via App

Take a photo, select issue type, room auto-detected

Instant Team Assignment

Right technician notified based on issue category

SLA Tracking

Response time targets, escalation if overdue

Resolution Confirmation

Student gets notified, confirms fix, case closed

Auto-Categorization

Issues automatically categorized and routed to the right team:

⚡Electrical
🔧Plumbing
🏗️Civil
❄️HVAC
📡IT & Network
🧹Housekeeping

Complaint Resolution Journey

1

Student Reports Issue

Via app with photo & room number

Photo upload
Room auto-detected
Category selection
2

Auto-Assigned

Routed to right maintenance team

By category
By availability
Notified instantly
3

Technician Visits

Logs visit, diagnoses issue

Check-in logged
Parts noted
ETA updated
4

Issue Resolved

Completion photo, student notified

Before/after photos
Student confirms
Auto-closed
Preventive Maintenance

Prevent Issues Before They Happen

Schedule recurring maintenance tasks—AC servicing, water tank cleaning, pest control—so equipment stays functional and complaints go down.

Frequency-Based Scheduling

Monthly, quarterly, or custom intervals

Auto-Reminders

Notify maintenance heads when tasks are due

Vendor Coordination

Track external vendor schedules and completions

Preventive Maintenance Schedule

January - February 2025

TASKFREQUENCYNEXT DUEBLOCKSSTATUS
AC Filter CleaningMonthly15 Jan
ABC
Upcoming
Water Tank CleaningQuarterly20 Jan
All
Upcoming
Generator ServicingQuarterly25 Jan
Main
Scheduled
Fire Extinguisher CheckMonthly01 Feb
All
Upcoming
Pest ControlMonthly05 Feb
All
Scheduled
Elevator MaintenanceMonthly10 Feb
AB
Upcoming
12 Scheduled
8 Upcoming
All tasks on track ✓

Campus Asset Registry

26,220 total assets tracked

🔍 Search assets...
Furniture
12,450
BedsTablesChairsWardrobesMattresses
Electrical
8,320
ACsFansGeysersLightsSwitches
Plumbing
4,560
TapsShowersToiletsWater heaters
IT Equipment
890
WiFi routersCCTV camerasIntercoms
QUICK LOOKUP
🛏️
AST-BED-A304-01Active
Single Bed - Room A-304
📍 Block A, Floor 3📅 Added: Aug 2023🏷️ QR: Mapped
Asset Registry

Know Every Asset on Campus

Complete inventory of campus assets—furniture, electrical equipment, plumbing fixtures, IT infrastructure—with location tracking and categorization.

Centralized asset database with 26,000+ items tracked
Location mapping—know which asset is in which room
QR code labels for quick asset lookup
Category-wise organization (furniture, electrical, IT, etc.)
Guest House Management

Professional Guest Accommodation

Manage campus guest houses for visiting faculty, conference attendees, and parents with online booking, billing, and housekeeping coordination.

Guest House - University Block

2 of 6 rooms available

Occupied (2)
Reserved (1)
Available (2)
Maintenance (1)
VIP Suite 1Suite

Dr. Sharma (IIT Delhi)

₹3,500/night

Checkout: 18 Jan

VIP Suite 2Suite
₹3,500/night
Room 101AC Double

Prof. Mehta (JNU)

₹1,800/night

Checkout: 20 Jan

Room 102AC Double
₹1,800/night
Room 103AC Single
₹1,200/night
Room 104AC Single

Mr. Patel (Parent)

₹1,200/night

Checkout: 17 Jan

Guest Types Supported

👨‍🏫

Visiting Faculty

Professors from other institutions

🎤

Conference Delegates

Event and seminar attendees

👨‍👩‍👧

Parents & Family

Student family visits

⭐

VIP Guests

Dignitaries and special visitors

📋

Interview Candidates

Faculty/staff recruitment

Booking to Checkout Flow

Request Submitted

Department/faculty initiates

Approval

Admin approves booking

Payment

Online or department billing

Check-in

Guest ID verification

Stay

Housekeeping coordination

Check-out

Auto-generated receipt

Amenity Management

Shared Facility Booking

Students, clubs, and departments can book shared amenities—gyms, common rooms, study halls—with time slots and availability management.

Gymnasium

Available

🕐 6 AM - 10 PM

👥 50 students

Common Room - Block A

Available

🕐 24/7

👥 30 students

Reading Room

Available

🕐 8 AM - 11 PM

👥 40 students

TV Room

Available

🕐 6 PM - 11 PM

👥 25 students

Music Room

Booked

🕐 4 PM - 9 PM

👥 10 students

Indoor Games

Available

🕐 5 PM - 10 PM

👥 20 students

Operational Impact

How FretBox transforms campus infrastructure operations.

Infrastructure OperationOutcome
Maintenance requests
Fully digital
Facility visibility
Centralized
Asset tracking
Structured
Operational response
Faster
Maintenance planning
Data-driven

Keep Your Campus Running Smoothly

Join universities that have reduced infrastructure complaints by 40% through better tracking and preventive maintenance with FretBox.

55+ campuses running FretBox live right now